The City of New Hampton Water Department is responsible for maintenance and operations of the city wells, as well as the water mains throughout the community. The main goal is to provide the citizens with safe, high quality and reliable water supply that meets or exceeds all federal and state requirements that is always adequate for drinking, as well as fire protection.
There are 1,675 metered accounts which are serviced through a network of approximately 30 miles of water mains, 730 public and private water valves and 230 fire hydrants. The average daily water usage is roughly 600,000 gallons. Below are the City's Consumer Confidence Reports (CCR) that are required to be distributed to all customers:
Below are permit applications that need to be completed prior to disconnecting or connecting water services to/from your property:
Lead Service-Line Inventory
Completed Lead Service Water Inspection Inventory New Hampton, IA (2024)
The City of New Hampton Public Works Department is in the process of updating its records for water service lines throughout the community, whether its residential or commercial. The Environmental Protection Agency (EPA) recently revised the Lead-Copper rule and is requiring citywide inventories to be completed for lead service lines by October 16th, 2024. A water service line is the connection between the water distribution pipe (water main in the street or right-of-way) and the water meter in your home or business.
WE NEED YOUR ASSISTANCE!
To better manage resources and costs, the City of New Hampton is asking for help from residents and business owners to identify private service line material. Please fill out and submit a short survey for your property, regardless of the age of the structure. Again, this is mandatory to be completed for the City of New Hampton by the EPA. Failure to submit in an efficient manner will result in City Staff having to enter your structure at a later date to verify. Please fill out a separate survey for each property you own within the City of New Hampton.
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If you have any questions, please feel free to reach out to Casey Mai, Public Works Director by phone at (641)-557-8244 or by email at nhpublicworksdirector@gmail.com or contact Dennis Marvin, Interim Water & Sanitary Collection Superintendent at (641)-557-8744 or by email at nhwatersup@gmail.com.
How the EPA's Updated Lead-Copper Rule May Affect You
The EPA's updated Lead-Copper rule instructs the City of New Hampton to fully update its service-line inventory so we can replace and improve a set amount of older lead pipe connections through a program that will span several years. As lead lines are discovered, they will need to be replaced.
The EPA is working to provide financial assistance to help property owners offset the cost of replacing their portion of the lead service line; however, according to information from the EPA, it will NOT be mandatory for homeowners to replace their portion of the line. The City of New Hampton will notify homeowners of scheduled service line and adjacent water main work in their area. Our goal is to conduct complete service line replacements all at one time, as quickly as possible. More information to come regarding replacement of lead service lines.
Learn more about the Lead-Copper Rule revision.
Get in Touch
Location: 800 S Locust Avenue
Hours: Monday - Friday from 7:00a.m. - 3:30p.m.
Questions regarding the City’s water can be directed to the Dennis Marvin, Interim Water & Sanitary Collection Superintendent, via phone at (641)-394-4894 or (641)-557-8744 or by email.